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IMPORTANT NOTICE: The Customer Self-Service (CSS) portal will be inaccessible from 8 a.m. on Wednesday, July 31, until 7 p.m. on Thursday, August 1, as part of a scheduled update to our utility billing system. You may experience disruptions when accessing your utility account or when trying to request service during this period. If you need immediate assistance, please contact the Customer Contact Center at 703-228-5000 from 7 a.m.-7 p.m., Monday-Friday.

Welcome to the Arlington County Customer Self-Service (CSS) system for water, sewer and refuse accounts. With CSS, you can pay bills, request service, monitor use of these utilities and more.

To login, enter your email address and password below.

To login, enter your Email Address and Password below.
New to CSS? Register your account.

Forgot your password?

Contact: 703-228-5000